Support & Inquiries
Contact & Customer Care
Questions regarding an order, size guidance, or upcoming pursuit drops? Reach our team directly below.
Direct Support Channels
Email Supportsupport@thatstheplan.com
Response WindowMonday – Friday: 9am – 5pm MST
Printful Fulfillment Facilities
Orders are routed dynamically to regional Printful fulfillment centers across the United States for minimal transit time and localized carrier dispatch.
Frequently Asked Questions
All items are produced on-demand through our Printful fulfillment pipeline. Production typically takes 2–5 business days, followed by 3–5 business days for standard US ground delivery. Live carrier tracking numbers are sent via email as soon as parcels are dispatched.